Bridget Brennan on

Bridget has been a contributing writer for Forbes on the subject of marketing to women since 2012. Read her latest columns below or see her work on

5 Ways To Connect With Customers Right Now

March 31, 2020

With so many things out of our control due to the coronavirus crisis, it can be useful to focus on what’s still within our control, like how we communicate with customers. Here are five tips to help maintain your connection with customers during this anxiety-inducing time: Acknowledge what’s happening in…

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How Women’s Economic Power Is Reshaping The Consumer Market

February 10, 2020

There are two parallel forces reshaping the consumer market: technology and women’s rising economic power. No doubt you’re paying close attention to technology (and rightly so), but how much time are you spending on the latter? My guess is not enough. Two of the biggest revolutions of the 20th century—women’s…

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Marketing To Women: What You Need To Know About Customer Experiences

June 28, 2019

Great “IRL” (in real life) customer experiences are still the exception and not the rule, despite the fact that businesses have never had more ways to communicate with customers. Just as we continually upgrade our software to stay current, we must upgrade our customer experiences to stay relevant Elevating the…

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Winning In Retail: Industry Insights From Shoptalk

March 24, 2019

Las Vegas – the other city that never sleeps – was the perfect setting for the annual Shoptalk retail conference. More than 8,400 attendees descended on The Venetian last week for an action-packed four days discussing the future of the industry. Across multiple sessions and hundreds of speakers, the message…

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Engaging Women Consumers: 2019 Retail Trends & Insights from the NRF Big Show

January 21, 2019

I’m still buzzing from the National Retail Federation’s Annual Big Show. Energizing, exhilarating and exhausting (in a good way), it’s the world’s largest retail conference, with nearly 40,000 attendees and 700 exhibitors filling the Javitz Center in New York. It’s a great place to get inspired and take the pulse…

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A Day Inside The 3% Conference: Bringing A Diversity Message To Adland

November 13, 2018

Sitting in the crowd at the seventh annual 3% Conference, I couldn’t help but think that if this conference had existed when I was 22 years old, it might have changed my life – or at least, my career. Back then, I was a fresh college graduate who aspired to…

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Goodyear Rolls Out A New Retail Concept Geared To Women And Millennials

October 25, 2018

When you run a legacy business like 120-year-old Goodyear Tire & Rubber Company, you can either wait to be disrupted, or you can disrupt yourself. Goodyear has chosen the latter. This week, the company introduced Roll by Goodyear, a pilot retail concept for tire sales and installation that is almost…

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What Happens When You’re Too Busy To Talk To Your Customers

May 22, 2018

You’re busy. Your calendar is packed. You spend your days in back-to-back meetings. The last time you had lunch outside the office was so long ago, OpenTable didn’t even exist. And email? Let’s not go there. This is the status quo for many of us. And the result is that…

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How to Win in the Female Economy: Think Like an App

December 30, 2017

When I conduct research with people about what they buy and why they buy, I often hear women say that they already have a lot of stuff; what they could really use is more help. This kind of comment is usually followed by an enthusiastic account of all the apps…

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What We’ve Learned from 1,000 Years of Shopping

November 30, 2017

Watching the cobra writhe out of its wicker basket, I knew this was no ordinary shopping expedition. I was standing in the middle of one of the world’s oldest and most famous markets – the Jamaa el Fna Square in Marrakech, Morocco, and I was dizzy with sensory overload. The…

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